Privacy Policy
Last updated: June 12, 2026
1. Introduction
CastorGrid ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and construction project management platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, company name)
- Profile and user-generated content (project data, job logs, schedules, purchase orders)
- Payment information (processed securely by our payment provider Paddle)
- Communications with us and with other users through our platform
We also automatically collect certain information when you use our services, such as device information, log data, and usage patterns.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage subscriptions
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf (such as payment processing via Paddle, cloud hosting, email delivery, and analytics). We require these providers to protect your data and only use it for the purposes for which it was shared. We may also disclose your information if required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit (TLS), row-level security in our database, and access controls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, unless legal requirements dictate otherwise.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing of your data
- Receive your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@castorgrid.com.
8. Cookies and Tracking
We use cookies and similar technologies to operate our services, understand usage patterns, and improve user experience. You can control cookie settings through your browser preferences.
9. International Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@castorgrid.com.